1. Booking Requests

All partner booking requests must be submitted through the Duchess Member Partner Booking service on the DGC Members’ Site. DGC coordinates requests with the selected partner on the member’s behalf.

Submitting a request and paying the £3 booking coordination fee does not guarantee availability or confirm a booking. A booking is confirmed only once DGC has received confirmation from the partner and notified the member.

2. Booking Coordination Fee

A £3 coordination fee applies to each booking request, regardless of party size. This fee covers DGC’s administration and coordination of the request and is separate from any green fees, activity fees or other charges payable directly to the partner.

If the partner cannot accommodate the requested booking, the £3 fee will be refunded. If an alternative date or time is offered, DGC will check with the member before proceeding.

3. Member Cancellations and Changes

Members should notify the DGC as soon as possible if they need to cancel or amend a request.

Once a booking has been confirmed, members must contact DGC promptly to request any changes or cancellations. Changes are subject to the partner’s availability and cancellation terms.

The £3 coordination fee is non-refundable for member-initiated cancellations once DGC has begun processing the request. Any fees paid directly to the partner are subject to that partner’s own cancellation and refund policy.

4. Member Responsibilities

Members are responsible for:

Providing accurate booking details and contact information.

Checking the selected partner’s eligibility criteria, booking restrictions and member benefits before submitting a request.

Ensuring all guests comply with the partner’s rules and conditions.

Arriving on time and respecting the partner’s dress code, etiquette and facilities.

Paying all applicable green fees, activity fees and other charges directly to the partner, as instructed.

5. Availability and Partner Terms

All bookings are subject to partner availability and acceptance. DGC cannot guarantee a particular date, time or experience.

Partner benefits, prices, restrictions and terms may vary. Members should refer to the relevant partner page for the latest information.

6. Contact

For booking enquiries, amendments or cancellations, please contact The Duchess Golf Club via Ina@duchessgolfclub.com